A clean, well-maintained environment is fundamental to the wellbeing of everyone who uses your building — tenants, staff, visitors, and customers. Soft facilities management covers the day-to-day cleaning, hygiene, and housekeeping services that keep communal spaces, offices, and individual units presentable and safe. For property managers overseeing high-occupancy residential blocks or multi-tenanted commercial buildings, the quality of soft FM is one of the most visible determinants of tenant satisfaction and retention.
Fuimus delivers soft FM and cleaning services across London for Build-to-Rent operators, commercial property managers, retail landlords, healthcare facilities, and educational establishments. Our directly employed cleaning teams are trained to the British Institute of Cleaning Science (BICSc) standard, use COSHH-compliant products, and operate to documented cleaning frequencies and specifications that we report against monthly.
Consistent daily cleaning is the foundation of any well-managed building. Our daily office and communal area cleaning service covers hard floor maintenance, vacuuming, sanitary cleaning, kitchen and breakout area hygiene, bin management, and touchpoint sanitisation. We work around your operational hours — early morning starts, evening cleans, or daytime spot cleans — to ensure cleaning activity never disrupts the normal use of your building.
For Build-to-Rent and residential block clients, our communal area cleaning programme maintains lobbies, corridors, stairwells, bin stores, car parks, and communal amenity spaces. Frequency and scope are agreed during the mobilisation phase and documented in a site-specific cleaning specification that forms part of the contract.
Efficient void management is critical to Build-to-Rent and residential operators who need to turn units quickly between tenancies. Our end-of-tenancy cleaning service prepares units to a consistent, photographically documented standard, covering kitchen appliances, bathroom sanitisation, carpet steam cleaning, window cleaning, and rubbish removal. We work to agreed turnaround times — typically 24–48 hours for a standard one or two-bedroom unit — so that voids are minimised and revenue loss is kept to a minimum.
All end-of-tenancy cleans are completed against a checklist that references the property's original inventory, providing a defensible record for deposit adjudication purposes and reducing the likelihood of tenant disputes.
Beyond routine cleaning, buildings periodically require intensive deep cleans — of commercial kitchens, plant rooms, car parks, external facades, or high-level glazing. Our specialist cleaning teams are equipped to handle these more demanding tasks, using appropriate access equipment, professional-grade equipment, and specialist products where required.
Specialist cleaning services include: commercial kitchen deep cleans (including extract system cleaning to TR19 standard), pressure washing of external areas and car parks, post-construction cleans following fit-out or refurbishment works, and biohazard cleaning for incidents requiring specialised decontamination protocols.
Our soft FM service is built on the same principles as our hard FM delivery: every visit is documented, every task is reported, and you have full visibility of cleaning activity across your portfolio at all times. Monthly performance reports detail completion rates against the agreed specification, any exceptions or remedial actions taken, and product usage records for COSHH compliance purposes. For Healthcare and education clients with specific regulatory requirements, we can produce reports in the format required by CQC, Ofsted, or your own audit framework.